Johnson-Rose
Corp. Corporate Sales Office and Distribution Center
P.O. Box 447, 5303 Crown Drive (14094) Lockport, NY
14095-0447
Toll Free Sales: 1-800-456-2055 Toll Free Fax:
1-800-456-2762
Personable, Reliable,
Outstanding Service every day, every order!
A BRIEF HISTORY OF JOHNSON-ROSE The
original Johnson-Rose & Company Inc. was founded in
Montreal Canada in 1948 and acquired by the Berman
family in 1955. The third generation currently manage
both the Canadian and American operations At this time,
Johnson-Rose Inc is one of Canada's largest suppliers of
foodservice smallwares with in Mississauga (Toronto
Region) and a western warehouse in Burnaby (Vancouver
Region). In 2004 our modern Lockport, New York facility
was expanded to double its warehousing size, a state-of-
the-art computer system was installed, and we modernized
our sales offices, and included a new, larger "PROS"
(Personable, Reliable, Outstanding Service) training
incorporated conference room. Our combined volumes in
Canada and the United States make Johnson-Rose one of
the largest importers of foodservice smallwares in North
America. The Canadian and United States companies
operate independently and cater to special needs of each
country's dealers.
MISSION STATEMENT Johnson-Rose wants to sell and support its customers
with Personable, Reliable, Outstanding Service
throughout every facet of our company by means of its
employees and the innovation of technology in the
pursuit of growth and respect in the smallwares market
place.
WAREHOUSING
This year begins our first year with the expanded
warehouse, which doubled our capacity and added
another shipping and receiving dock.
24 HOUR ORDER TURN AROUND is made possible by the order
processing system of JIMS, a serpentine picking system
for efficient order picking, and the long time
experience and personnel of our warehouse, which runs in
two shifts. Often, we see even quicker results, which we
publish as SAME DAY SHIPPING (which is operating between
20% - 30% daily, which includes all rush orders of air
delivery nature or 3-day ground.
CURT
RANDOLPH,
Johnson-Rose:
14 Years
WAREHOUSE
SUPERVISOR
Interests/Hobbies:
Softball,
Golf
"Our warehouse crew finishes the order
process in an effective and prompt manner."
FILL RATE
"Reliable" in our "PROS" statement is truly
accentuated here, where Johnson-Rose kept an
average fill rate (per year) of 92% or better
for the last four years (2000 - 2004)!
DARELL
SZPRYGADA,
Johnson-Rose:
9 Years
INVENTORY
CONTROL/PURCHASING
Interests/Hobbies:
Concerts,
Bass Guitar, Magician
"Our
fill rates give customers the purchasing
assurance they should require."
CUSTOMER SERVICE & SALES
Johnson-Rose has simply the best, knowledgeable,
and experienced inside and outside customer
service crew. Together, we have over 75 years of
industry experience, which assists our customers
every day. Below is our staff, and some of their
comments about why we are the premiere supplier.
ERNIE BERMAN,
Johnson-Rose:
30 Years
PRESIDENT
Interests/Hobbies:
Golf
"Our customers receive great service and
products at competitive prices."
DENNIS E.
KULIGOWSKI,
Johnson-Rose:
19 Years
OPERATIONS
Interests/Hobbies:
Movies,
Johnson-Rose
"The better we run, the easier buying from
Johnson-Rose becomes."
DAN MINER,
Johnson-Rose:
18 Years
DIRECTOR OF
SALES
Experience:
5 Years owned
a MFG Rep firm
Interests/Hobbies:
Golf,
Softball
"Personal relationships with our dealers is
one of our greatest strengths."
ANGELO
LOCHETTO SR.,
Johnson-Rose:
2 Years
NT'L ACCOUNTS
Experience:
15 Years
national food service accounts
Interests/Hobbies:
Football and
Family
"Our pricing program and ability to supply is
the best combination in the industry."
MARK
KULIGOWSKI,
Johnson-Rose:
18 Years
MARKETING
Experience:
6 Years Mfg
Rep
Interests/Hobbies:
Music,
Writing, Movies, Wine
"Personable, Reliable, Oustanding Service
just comes natural to Johnson-Rose!"
CHUCK MILLER,
Johnson-Rose:
2 Years
PROGRAM
DIRECTOR &
ACCOUNT MANAGER
Experience:
Retail &
Commercial Salesman
Hotel Chain Manager
Chef Experience
Interests/Hobbies:
Cooking,
Reading, Running/Biking
"Johnson-Rose can give customers application
answers as well as price quotes."
KENNETH
"SHAWN" POOLE
Johnson-Rose:
17 Years
ACCOUNT
MANAGER
Interests/Hobbies:
Sports,
Grilling
"We take great pride, daily, in making our
customer service the best!"
ROSEANNE
DINOTO
Johnson-Rose:
New Hire
ACCOUNT
MANAGER
Experience:
Fluent in
Spanish, Retail Sales
Interests/Hobbies:
Reading,
Travel
"Every call is on a timely basis with a
friendly voice and great attitude."
VIOLA WILSON,
Johnson-Rose:
14 Years
CREDIT
MANAGER
Interests/Hobbies:
Decor,
Gardening, Walking
"Johnson-Rose credit department is a crucial
partner with our great sales team."
BONNIE LEWIS,
Johnson-Rose:
5 Years
ASST CREDIT
MANAGER
Interests/Hobbies:
Gardening,
Crafts, Pets
"Our credit network and credit card payment
option allows fast new customer approval."
BARBARA PIKE,
Johnson-Rose:
7 Years
ADMINISTRATIVE
Interests/Hobbies:
Birds,
Reading, Sewing
"We keep shelves stocked and organized
properly so we can expedite any order."
"Crowning Achievements" in
MARKETING
Johnson-Rose continues to add sales
tools for our representatives, account managers, as well
as our
customers to do daily battle on the smallwares streets.
We are always looking for avenues to increase our image
in the industry while adding some flare to an otherwise
"me too" type of industry mentality.
Below are some of the key ways we
"achieve" these goals in all our business relationships
now and into the future.
CATALOG & PRICE LIST The volatility of today's market has forced
Johnson-Rose to separate these once combined sales
tools, but we have done some automation to assist in the
arduous task of finding an item, description and/or
pricings.
1.
Complete
Pricing Matrix available in Excel with complete
descriptions.
(*) PERFECT: Purchasing agent fast tool for
price finding order processing.
2.
Our complete
line is in AutoQuotes for bid heavy departments.
(*) NOTE: Johnson-Rose can do the bid for any
dealer through e-sharing of the AutoQuote file.
3.
Spanish
Catalog is now available without List Pricing
inside.
4.
Catalog, in
it's entirety with artwork by page number is
available in digital format on disc.
(*) IMPORTANT: Valuable tool for Marketing
Departments, Web Designs, and In-House Flyers.
A new catalog is planned for press
in October 2006. This will be an end-user savvy catalog
with no pricing inside it (as we hope to use it for
sometime to come). This will have all kinds of
information beyond product dimensions, in some cases
“Johnie-Rose” will be giving helpful hints in using the
product or facts used in cooking with the product(s)
mentioned. This will truly revolutionize the smallwares
catalog, and quickly become a staple in the industry.
They are available for purchase with custom front
imprinting should dealers want to take advantage of this
tool. Please contact
johnier@johnsonrose.com for those details.
INNOVATIVE SALES FLYERS &
DESIGNS The Johnson-Rose "Net Flyer Pricing Magazine" is
never dull! Now at 28 pages, it is filled with over
1,000 popular items with great pricing, as well as
acting as an informative magazine on products and
services related to our customer's needs. Through email
(those that are set up to receive) will get
monthly specials and product announcements in full PDF
color, saving us in production costs, as well
as allowing us an avenue for immediate publication.
Designed Flyers:
Johnson-Rose Corp designs flyers for our customers to
utilize in their market place, taking away the
development costs. Electronically, we provide the final
artwork for press from the item and pricing
information sent to our marketing department, and then
our customer sources there best avenue for
print publication. Truly, this is an "Outstanding
Service" that sets us apart from other suppliers.
NEW PACKAGING & MARKETING
DEVELOPMENTS
Informative packaging is currently being modified to
assist dealer with showrooms,
cash & carry salespeople, and distributors in
establishing point of sale
information to the consumer. Newest example of this is
in our cookware lines
("JRC Crown Select" is used for our stainless steel
cookware line).
The
original Johnson-Rose & Company Inc. was founded in
Montreal Canada in 1948 and acquired by the Berman
family in 1955. The third generation currently manage
both the Canadian and American operations At this time,
Johnson-Rose Inc is one of Canada's largest suppliers of
foodservice smallwares with in Mississauga (Toronto
Region) and a western warehouse in Burnaby (Vancouver
Region). In 2004 our modern Lockport, New York facility
was expanded to double its warehousing size, a state-of-
the-art computer system was installed, and we modernized
our sales offices, and included a new, larger "PROS"
(Personable, Reliable, Outstanding Service) training
incorporated conference room. Our combined volumes in
Canada and the United States make Johnson-Rose one of
the largest importers of foodservice smallwares in North
America. The Canadian and United States companies
operate independently and cater to special needs of each
country's dealers.